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OHQ's documents are adequate evidence of a fee that is payable unless they are shown to be wrong. Client will use its practical efforts to notify OHQ of any kind of billing dispute within fourteen (14) days of invoice of an invoice, complying with the procedure detailed in Area 15. If Client disputes an invoice, the invoice needs to remain to be paid in a timely manner nonetheless OHQ will certainly attribute or reimburse Client if it is later on reasonably identified by OHQ or pursuant to the dispute resolution process outlined in Area 15 that the billing was inaccurate and the Consumer is entitled to a credit history or refund.

Such alterations may consist of, without limitation, modifications to the quantities of the Membership Costs or Use Fees for OHQ Paid Providers, changes to the use allowances included in the Rates Plans, and discontinuation of Rates Strategies. (a) Each such revision will work after practical advance created notice is given to Consumer (as an example, by being uploaded to the OHQ Website), except that any kind of such revision that impacts a Selected Paid Solution will apply to Customer starting at the start of a Paid Service Term starting no much less than thirty (30) days from the day which OHQ gives notification of such modification to Consumer according to Section 16.8.

If Consumer does not terminate its use of any kind of afflicted Selected Paid Service prior to the reliable day of such revision, Consumer will certainly be considered to have actually concurred to such modification relative to such Selected Paid Solution. (b) If a Rates Plan selected by Customer is terminated, OHQ will certainly provide Client with reasonable development notification of no less than thirty (30) days and Customer will certainly be provided the option of choosing a brand-new Prices Strategy from then-current rates plans provided by OHQ.

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For evasion of question, this paragraph does not apply to changes to the Catalog, which are dealt with in Section 7 (alice virtual receptionist).1. Client represents that all info offered by Client and its customers to OHQ (consisting of, without limitation, all call information and info relating to Client's Bank card) is precise, up-to-date and complete at the time it is supplied to OHQ

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Client must in all times abide by all legislations, laws, requirements and codes appropriate about its use OHQ Offerings and the Consumer's supply of its product and solutions to its customers. Consumer will not utilize any OHQ Offerings to engage in, or to encourage or assist others to involve in, any illegal or deceptive activities.

If a brand-new Paid Solution Term begins earlier than 3 (3) days after such e-mail is sent out, Customer will incur the relevant Membership Cost for the brand-new Paid Service Term (the ""). The efficient date of such discontinuation will be either (i) the Requested Termination Date, or needs to Client not specify a Requested Termination Day, (ii) the last day of the Final Paid Solution Term.

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Where Consumer ends according to this Section 10.1(b): (i). The Membership Fees that have been pre-paid will certainly be kept and the OHQ Offerings offered to Client until the last day of the Final Paid Service Term (subject to reinstatement charges under condition 10.3(e)) and the extra balance of the Prepaid Use Credit score will be retained by OHQ for future usage by Customer if Consumer chooses to re-instate or otherwise re-commence the OHQ Service according to Section 10.3(e); or (ii).

(b) Complying with termination of any type of OHQ Solution, OHQ will certainly not be accountable in any kind of means for addressing telephone calls, taking or supplying messages, or doing any type of various other tasks in connection with such OHQ Service. (c) Upon termination of all OHQ Services, OHQ might end Customer's Account and Client's access to the Account.

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(e) Adhering to discontinuation of any kind of OHQ Solutions, OHQ will have no obligation to restore or otherwise recommence such OHQ Providers. If OHQ elects (in its discretion) to renew or otherwise recommence a terminated OHQ Solutions, OHQ may require that Consumer pay a reinstatement cost of $30 (to cover OHQ's affordable expenses in processing the reinstatement) Details gathered by OHQ from Consumer and its customers may be used, divulged and shared by OHQ in accordance with OHQ's personal privacy policy as readily available on the OHQ Web Site ("") and as might be changed every so often.

The Controller hereby appoints the Cpu relative to handling activities undertaken throughout the stipulation of receptionist services. OHQ and Consumer acknowledge and agree that the Cpu is subject to the following commitments: The Cpu shall conform with the relevant Data Security Regulations and have to: (a) only act on the written guidelines of the Controller and guarantee those acting under their authority do the very same; (b) make certain that individuals processing the data go through a task of self-confidence; (c) utilize its best efforts to guard and protect all individual information from unsanctioned or illegal processing, including (yet not limited to) unintentional loss, devastation or damages; (d) make sure that all handling fulfills the requirements of the GDPR and associated Information Defense Laws; (e) ensure that where a Sub-Processor is made use of, they: only involve a Sub-Processor with the previous authorization of the Controller; inform the Controller of any designated modifications worrying Sub-Processors; they execute a composed agreement having the exact same data security responsibilities as established out in these Terms; recognize that any kind of failure on the part of the Sub-processor to abide by the Data Defense Rule, the Cpu stays completely reliant the Controller for the efficiency of the Sub-Processor's commitments; and aid the Controller in supplying subject gain access to and allowing data topics to exercise their legal rights under the Data Security Laws.

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The Controller will bring out appropriate and proper onboarding and due persistance look for all Cpus, with a complete evaluation of the necessary Data Security Regulation needs. The Controller shall validate that the Processor has ample and documented procedures for data violations, data retention and information transfers in location. The Controller shall obtain proof from the Processor regarding the: (a) confirmation and integrity of the staff members made use of by the Cpu; (b) any kind of certificates, certifications and policies as described in the onboarding process; (c) technological and operational steps utilized in securing the Personal Data; and (d) treatments in position for allowing information subjects to exercise their legal rights, including (but not restricted to), subject access requests, erasure & correction procedures and limitation of handling measures.