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What's The Best Virtual Receptionist Available

Published Aug 07, 24
6 min read


OHQ's records are sufficient proof of a fee that is payable unless they are shown to be inaccurate. Customer will certainly utilize its practical efforts to alert OHQ of any type of billing dispute within fourteen (14) days of invoice of an invoice, adhering to the process detailed in Section 15. If Client conflicts a billing, the invoice needs to remain to be paid promptly however OHQ will certainly attribute or refund Client if it is later reasonably identified by OHQ or according to the dispute resolution procedure detailed in Section 15 that the invoice was wrong and the Consumer is qualified to a debt or reimbursement.

Such modifications might consist of, without limitation, modifications for the Registration Costs or Use Fees for OHQ Paid Services, changes to the usage allocations included in the Pricing Plans, and discontinuation of Pricing Plans. (a) Each such modification will work after sensible advancement written notice is offered to Customer (as an example, by being published to the OHQ Site), other than that any such alteration that impacts a Selected Paid Service will relate to Client starting at the beginning of a Paid Solution Term starting no much less than thirty (30) days from the day which OHQ supplies notification of such alteration to Client according to Section 16.8.

If Client does not end its use of any type of affected Selected Paid Service before the reliable date of such modification, Consumer will certainly be regarded to have concurred to such alteration with respect to such Selected Paid Solution. (b) If a Pricing Strategy picked by Customer is stopped, OHQ will certainly give Customer with practical breakthrough notification of no much less than thirty (30) days and Client will be offered the choice of choosing a brand-new Prices Strategy from then-current pricing strategies offered by OHQ.

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For avoidance of uncertainty, this paragraph does not relate to modifications to the Catalog, which are resolved in Section 7 (virtual medical receptionist).1. Consumer stands for that all information given by Customer and its callers to OHQ (including, without restriction, all contact info and info relating to Consumer's Charge card) is exact, current and total at the time it is supplied to OHQ

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Consumer must in all times abide by all legislations, regulations, criteria and codes applicable about its use of OHQ Offerings and the Customer's supply of its services and product to its customers. Customer will not make use of any type of OHQ Offerings to involve in, or to motivate or aid others to take part in, any kind of illegal or illegal tasks.

If a brand-new Paid Service Term starts earlier than 3 (3) days after such email is sent, Consumer will sustain the applicable Subscription Cost for the new Paid Solution Term (the ""). The efficient date of such discontinuation will certainly be either (i) the Requested Termination Day, or should Consumer not mention a Requested Discontinuation Date, (ii) the last day of the Final Paid Service Term.

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Where Consumer terminates pursuant to this Section 10.1(b): (i). The Subscription Costs that have actually been pre-paid will certainly be retained and the OHQ Offerings available to Client till the last day of the Final Paid Service Term (subject to reinstatement costs under provision 10.3(e)) and the extra balance of the Prepaid Usage Credit history will certainly be preserved by OHQ for future use by Customer if Client makes a decision to re-instate or otherwise re-commence the OHQ Service pursuant to Section 10.3(e); or (ii).

(b) Complying with termination of any kind of OHQ Service, OHQ will not be responsible in any method for responding to calls, taking or providing messages, or performing any kind of various other activities about such OHQ Solution. (c) Upon discontinuation of all OHQ Solutions, OHQ might terminate Customer's Account and Customer's access to the Account.

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(e) Following termination of any kind of OHQ Services, OHQ will certainly have no commitment to restore or otherwise recommence such OHQ Services. If OHQ chooses (in its discretion) to renew or otherwise recommence a terminated OHQ Providers, OHQ might require that Customer pay a reinstatement fee of $30 (to cover OHQ's affordable costs in processing the reinstatement) Information gathered by OHQ from Consumer and its callers might be made use of, disclosed and shared by OHQ according to OHQ's privacy plan as readily available on the OHQ Web Site ("") and as might be amended periodically.

The Controller thus selects the Processor relative to processing activities carried out in the course of the arrangement of receptionist services. OHQ and Client acknowledge and concur that the Cpu is subject to the following obligations: The Cpu will abide by the relevant Information Defense Laws and must: (a) just act on the composed instructions of the Controller and make sure those acting under their authority do the exact same; (b) ensure that people processing the information go through an obligation of self-confidence; (c) utilize its best efforts to secure and shield all individual information from unauthorised or illegal handling, including (however not restricted to) accidental loss, destruction or damage; (d) make sure that all processing satisfies the needs of the GDPR and relevant Information Protection Regulation; (e) make certain that where a Sub-Processor is used, they: just engage a Sub-Processor with the previous consent of the Controller; notify the Controller of any kind of designated adjustments concerning Sub-Processors; they execute a created contract consisting of the very same data security commitments as set out in these Terms; understand that any type of failure for the Sub-processor to follow the Information Security Rule, the Cpu remains completely responsible to the Controller for the efficiency of the Sub-Processor's responsibilities; and aid the Controller in offering subject accessibility and allowing information based on exercise their rights under the Information Protection Regulations.

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The Controller shall carry out sufficient and proper onboarding and due diligence look for all Processors, with a full assessment of the compulsory Data Protection Legislation demands. The Controller shall verify that the Processor has sufficient and recorded procedures for data breaches, information retention and information transfers in location. The Controller will acquire proof from the Processor regarding the: (a) confirmation and integrity of the staff members utilized by the Cpu; (b) any kind of certifications, certifications and plans as described in the onboarding procedure; (c) technological and functional procedures used in safeguarding the Personal Information; and (d) procedures in area for allowing data topics to exercise their civil liberties, consisting of (however not limited to), subject gain access to demands, erasure & rectification procedures and limitation of processing measures.

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