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What's The Best Virtual Receptionist Feature

Published Aug 02, 24
6 min read


OHQ's records suffice evidence of a cost that is payable unless they are shown to be inaccurate. Client will certainly use its reasonable efforts to alert OHQ of any kind of invoice dispute within fourteen (14) days of receipt of a billing, complying with the process detailed in Section 15. If Client conflicts an invoice, the billing needs to remain to be paid on schedule nonetheless OHQ will certainly attribute or refund Client if it is later on reasonably established by OHQ or according to the disagreement resolution procedure described in Section 15 that the invoice was inaccurate and the Client is qualified to a credit or reimbursement.

Such alterations may include, without restriction, adjustments to the amounts of the Subscription Fees or Usage Fees for OHQ Paid Providers, modifications to the use allocations included in the Rates Strategies, and discontinuation of Rates Plans. (a) Each such alteration will certainly work after affordable advancement created notice is provided to Customer (for instance, by being published to the OHQ Internet Site), except that any kind of such modification that impacts a Selected Paid Solution will relate to Consumer starting at the start of a Paid Solution Term starting no much less than thirty (30) days from the day which OHQ provides notification of such alteration to Client according to Area 16.8.

If Consumer does not end its use any affected Selected Paid Solution before the efficient day of such revision, Consumer will be considered to have actually accepted such revision relative to such Selected Paid Solution. (b) If a Rates Strategy selected by Client is ceased, OHQ will supply Client with reasonable development notice of no less than thirty (30) days and Customer will certainly be offered the option of picking a brand-new Pricing Strategy from then-current rates strategies used by OHQ.

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For avoidance of question, this paragraph does not relate to adjustments to the Price Listing, which are resolved in Section 7 (virtual office with live receptionist).1. Customer represents that all details provided by Consumer and its customers to OHQ (including, without constraint, all contact info and info concerning Client's Credit rating Card) is exact, current and full at the time it is supplied to OHQ

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Consumer should in all times adhere to all legislations, regulations, criteria and codes suitable in connection with its usage of OHQ Offerings and the Customer's supply of its product or services to its customers. Consumer will not make use of any type of OHQ Offerings to involve in, or to motivate or help others to participate in, any type of unlawful or fraudulent tasks.

If a brand-new Paid Service Term begins earlier than three (3) days after such email is sent out, Customer will certainly sustain the suitable Subscription Charge for the new Paid Solution Term (the ""). The efficient day of such termination will be either (i) the Requested Termination Date, or must Customer not state a Requested Termination Day, (ii) the last day of the Last Paid Solution Term.

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Where Customer terminates pursuant to this Section 10.1(b): (i). The Subscription Fees that have been pre-paid will certainly be retained and the OHQ Offerings offered to Consumer up until the last day of the Last Paid Service Term (based on reinstatement fees under condition 10.3(e)) and the unused equilibrium of the Prepaid Use Credit scores will be retained by OHQ for future usage by Customer if Client makes a decision to re-instate or otherwise re-commence the OHQ Solution according to Section 10.3(e); or (ii).

(b) Following discontinuation of any kind of OHQ Solution, OHQ will certainly not be accountable by any means for responding to phone calls, taking or providing messages, or performing any various other tasks about such OHQ Service. (c) Upon termination of all OHQ Providers, OHQ may terminate Consumer's Account and Client's access to the Account.

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(e) Following discontinuation of any OHQ Services, OHQ will certainly have no obligation to reinstate or otherwise recommence such OHQ Services. If OHQ elects (in its discretion) to restore or otherwise recommence a terminated OHQ Solutions, OHQ might need that Client pay a reinstatement fee of $30 (to cover OHQ's practical costs in processing the reinstatement) Info collected by OHQ from Consumer and its callers might be utilized, divulged and shared by OHQ in accordance with OHQ's privacy plan as available on the OHQ Internet Site ("") and as may be changed every so often.

The Controller hereby assigns the Cpu relative to handling tasks embarked on throughout the arrangement of assistant services. OHQ and Client recognize and agree that the Cpu undergoes the adhering to obligations: The Processor shall follow the relevant Information Defense Regulations and must: (a) only act upon the created instructions of the Controller and make certain those acting under their authority do the same; (b) ensure that individuals refining the information are subject to an obligation of confidence; (c) use its ideal endeavours to safeguard and shield all individual data from unsanctioned or illegal processing, consisting of (but not limited to) unintentional loss, damage or damage; (d) make sure that all handling meets the requirements of the GDPR and related Data Protection Regulation; (e) ensure that where a Sub-Processor is utilized, they: only involve a Sub-Processor with the previous authorization of the Controller; inform the Controller of any type of designated adjustments worrying Sub-Processors; they apply a created agreement having the same information protection responsibilities as laid out in these Terms; comprehend that any kind of failing for the Sub-processor to follow the Data Security Laws, the Cpu stays fully liable to the Controller for the performance of the Sub-Processor's responsibilities; and help the Controller in offering subject accessibility and enabling information based on exercise their rights under the Information Defense Rules.

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The Controller will lug out ample and suitable onboarding and due persistance checks for all Cpus, with a complete analysis of the compulsory Data Defense Regulation requirements. The Controller will confirm that the Processor has ample and documented processes for information violations, data retention and information transfers in position. The Controller will acquire evidence from the Processor regarding the: (a) confirmation and dependability of the workers made use of by the Cpu; (b) any kind of certificates, certifications and policies as referred to in the onboarding process; (c) technical and functional actions used in protecting the Personal Information; and (d) treatments in area for enabling data topics to exercise their civil liberties, including (but not restricted to), subject gain access to requests, erasure & rectification treatments and constraint of handling steps.

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